Official Statement on Guarding Against Imitation Websites and Related Fraudulent Activities
Publish Time：2025-09-04
Sources：
Dear Valued Clients,
Recently, our company has become aware that malicious actors have been imitating our official website (official URL:?https://www.gracesolar.com). These parties have replicated our web design, misused company logos, and fabricated contact information to carry out fraudulent activities under the guise of "fake orders," "refund claims," "business cooperation," and other pretexts. These actions have severely harmed both our clients' interests and our company's reputation. To help you avoid unnecessary losses, we hereby issue the following official statement:
1.Confirm Official Channels:
Our only official website is?https://www.gracesolar.com?(please carefully verify the domain name, as imitation sites often contain replaced letters or abnormal suffixes).
Our official customer service hotlines are: +86-592-3671838 / +86-19859290068.
Our official business email is:?sales@gracesolar.com.
Our company has not authorized any third-party platforms or individuals to conduct similar business under the titles of "agent" or "cooperation."
2.Key Anti-Fraud Reminders:
When engaging in financial operations (such as transfers, top-ups, or paying deposits), always conduct secondary verification through official channels. Do not readily trust unfamiliar links, QR codes, or instructions from unofficial contacts.
All official documents and contracts from our company bear our official seal. Electronic versions can be verified for authenticity through our official email. There is no such thing as "private signing" or "expedited processing."
3.How to Respond to Risks:
If you encounter a suspected imitation website, receive suspicious contact information, or unfortunately fall victim to fraud, please immediately preserve evidence such as screenshots, chat records, and transfer receipts, and take the following steps:
Report the incident to the public security authorities immediately (dial 110).
Notify our official customer service (contact: +86-592-3671838).
Report imitation websites through the Cyberspace Administration of China’s Reporting Center (https://www.12377.cn/) or by calling 12377.
We sincerely appreciate your long-standing trust and support. Our company will continue to enhance our cybersecurity measures to effectively protect our clients' legitimate rights and interests. If you have any questions, please do not hesitate to contact us through official channels for verification.
Official Statement Issued By:
Xiamen Grace Solar New Energy Technology Co., Ltd.
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